Managed IT and cybersecurity across Tampa Bay, from people who live here.
Our Tampa team works across Hillsborough, Pinellas, Pasco, Manatee, Sarasota and Polk. When something needs hands on it, the visit comes to you — which is the part a provider two time zones away cannot do at any price.
Most of it is remote. The rest isn’t.
Plenty of providers will serve Tampa from somewhere else, and most days you would never know. The exceptions are the days that matter.
Somebody can come to you
A failed switch, a cutover, a new suite, a problem that will not behave over a remote session. Our people are in the bay area, so the visit happens at your office rather than being scheduled around a flight.
We plan for the season
Hurricane season is a planning assumption here, not an emergency. Milton put 13.5 inches of rain on Plant City in 2024 — continuity plans written for this coast have to assume the building may be unreachable and the power may be out.
We know what’s here
The hospital systems and the surgical practices that feed them, the courthouse towns, the insurance employers around Lakewood Ranch, and the I-4 logistics corridor. Different obligations, different answers.
Bay-area businesses that answer to somebody
Where the question isn’t whether the technology works — it’s whether you can prove what you did about it.
What Tampa businesses ask us first
Can I visit your Tampa office?
Yes — by appointment. We’re at 4803 George Rd, Suite 340, but the team works from home and across client sites rather than sitting in the suite, so call (813) 538-1100 and we’ll arrange a time rather than have you arrive to a locked door. In practice most people would rather we came to them, and we’d usually suggest that anyway.
Do you actually come on site, or is it all remote?
Both. Most issues are faster to fix remotely and that’s where we start. When something needs hands — hardware, a cutover, a new office, a problem that isn’t behaving — somebody comes to you. Our people live in the bay area, which is what makes that a sentence rather than a promise.
Which areas do you cover from Tampa?
Hillsborough, Pinellas, Pasco, Manatee, Sarasota and Polk — Tampa, St. Petersburg, Clearwater, Brandon, Riverview, Valrico, Plant City, Wesley Chapel, Bradenton, Lakewood Ranch, Sarasota and Lakeland. If you’re near the edge of that, call and ask rather than assuming.
How do you handle hurricane season?
As a planning assumption rather than an emergency. Plans we write for this coast assume the building may be unreachable and the power may be out — which means off-site copies, a written plan your team can follow without us, and knowing in advance who calls whom. Milton in 2024 was a reminder that inland is not the same as safe.
Are you a Tampa company or a Jacksonville one?
Both, honestly. Cydian started in Jacksonville in 2010 and our main office is still there; the Tampa office serves the bay area with people who live here. You get the same team and the same agreement either way — the difference is only which of us is closest when somebody needs to be in the room.
I’m an existing client with a problem right now.
Call the support line directly: (813) 535-TECH. That reaches support rather than the main office line, which is faster when something is actually broken.
Let’s talk about where you stand.
Tell us what’s going on and an advisor calls you back within one business day. We ask about your business before we say anything about ours. Nothing to sign, nothing installed.