Cydian Group
St. Petersburg, FL

Managed IT services in St. Petersburg, FL

We run the technology St. Petersburg businesses depend on — the help desk, the monitoring, the backups and the paperwork — with one person accountable for the outcome. We are about 30 minutes away in Tampa, and most of what goes wrong is fixed before anyone has to drive anywhere.

Serving St. Petersburg About 30 minutes from our Tampa office
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Tampa office4803 George Rd Ste 340, Tampa, FL 33634 · visits by appointment
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(813) 538-1100A real person answers, not a queue
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Pinellas CountyAbout 30 minutes from our Tampa office
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Remote first, on site when it mattersMost of it is fixed before anyone has to drive to St. Petersburg
Not sure what you’ve got today? Find out in two minutes ›
Why St. Petersburg Businesses Call Us

One partner, accountable for the whole thing

Real people who answer

A named team rather than a ticket queue. Call (813) 538-1100 during business hours and somebody here picks up — most of what St. Petersburg businesses call about is fixed on that call.

One bill, one number, one answer

No juggling a phone vendor, a backup vendor and whoever set up the email. One agreement covers what your business runs on, and nobody gets to point at anybody else.

On site when it needs hands

About 30 minutes from our Tampa office. Remote first because it is faster, but hardware and cutovers mean somebody drives to St. Petersburg.

A price you see before you commit

A predictable monthly agreement based on how many people you have and what shape things are in — not an hourly arrangement, and not a quote written before we have looked.

Already Have Someone?

Co-managed IT services in St. Petersburg

Plenty of St. Petersburg businesses already have an IT person who is good at the job and carrying all of it alone. We back them up rather than replace them.

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    Round-the-clock monitoring, so a problem is not discovered by whoever opens up
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    Patching and the documentation a client, carrier or auditor will eventually ask St. Petersburg businesses for
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    Cover when they are out — holidays, illness and the week nobody planned for
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    A second opinion before a decision gets made alone

One person is not a department

If they left tomorrow, how much of what they know about your St. Petersburg setup leaves with them? That question is usually what starts the conversation — and it is a planning question, not a loyalty one.

See how co-managed works ›
About St. Petersburg

What business in St. Petersburg actually looks like

St. The downtown core has added high-rise residential and office towers, and the city also has a large healthcare and marine-science base.

Raymond James Financial is headquartered here and is among the largest local employers, alongside Jabil, FIS, Johns Hopkins All Children's, Bayfront Health and Publix — named here as local context, not as clients of ours.

Hurricane Helene (Sept 26-27, 2024): record storm surge flooded neighborhoods such as Shore Acres, with homes surrounded by water. Hurricane Milton (Oct 9-10, 2024), arriving less than two weeks later: gusts over 100 mph shredded the Tropicana Field roof (then a base camp for emergency responders), and a crane at the 400 Central construction site toppled onto an office building where the Tampa Bay Times is a tenant. Continuity planning in Pinellas County has to assume the building may be unreachable and the power may be out for longer than anyone budgeted for.

We work across Downtown St. Pete / Central Avenue, Shore Acres, Tropicana Field / Historic Gas Plant District, 400 Central and ZIP 33701 (downtown). If you are already part of St. Petersburg Area Chamber of Commerce, we are probably in the same rooms you are.

Who We Work With

The businesses we work with in St. Petersburg

We work with businesses of every kind here — offices, practices, agencies, shops and trades. These are a few of the industries we know particularly well, and the problems they bring us. Johns Hopkins All Children's Hospital and Bayfront hospital sit in or near St. Petersburg, and the practices around them carry the same obligations the hospitals do.

Surgery centers around St. Petersburg — what they bring us

Access that was never closed

Staff move between Pinellas County facilities and agency cover fills the gaps. Accounts outlive the people who used them unless somebody owns the list.

The week the building is unusable

Hurricane Helene (Sept 26-27, 2024): record storm surge flooded neighborhoods such as Shore Acres, with homes surrounded by water. A center that cannot reach its records cannot open its doors.

Patient data in a consumer AI tool

Somebody summarising a note or drafting a letter faster. For a practice serving St. Petersburg, where that information goes and who has agreed in writing to protect it is the whole question.

The morning the schedule will not load

Cases back up, staff stand around, and the surgeons notice. For practices around Johns Hopkins All Children's Hospital the cost is immediate in a way most downtime is not.

St. Petersburg Questions

What businesses here ask us first

Do you provide managed IT services in St. Petersburg, FL?

Yes. We provide managed IT, cybersecurity and co-managed IT support to businesses in St. Petersburg and across Pinellas County, from our Tampa office. Tell us what you need or call (813) 538-1100.

Do you serve St. Petersburg?

Yes. St. Petersburg is in Pinellas County, about 30 minutes from our Tampa office. Call (813) 538-1100 and you reach somebody here.

Do you come on site in St. Petersburg?

Yes, when it needs hands. Most issues are faster to fix remotely and that is where we start, but hardware, a cutover or a problem that will not behave over a session means somebody drives to St. Petersburg. Our offices are by appointment — the visit goes to your site, not the other way round.

What does managed IT cost for a St. Petersburg business?

A predictable monthly agreement based on how many people you have and what shape things are in — not an hourly arrangement. For most Pinellas County businesses of this size it is a single line in the budget rather than a run of invoices. You see the figure before you commit, and we do not quote before we have looked.

We already have an IT person. Does that rule us out?

The opposite — co-managed IT exists for exactly that. Plenty of St. Petersburg businesses have one capable person carrying everything; we take the round-the-clock monitoring, the patching and the documentation so they stop being a single point of failure. Here is how that works.

How do you handle hurricane season in St. Petersburg?

As a planning assumption rather than an emergency. Off-site copies, a written plan your team can follow without us, and knowing in advance who calls whom. Hurricane Helene (Sept 26-27, 2024): record storm surge flooded neighborhoods such as Shore Acres, with homes surrounded by water. Countywide, Pinellas assessed 26,165 properties: 255 destroyed and 15,660 with major damage. Hurricane Milton (Oct 9-10, 2024), arriving less than two weeks later: gusts over 100 mph shredded the Tropicana Field roof (then a base camp for emergency responders), and a crane at the 400 Central construction site toppled onto an office building where the Tampa Bay Times is a tenant.

Let’s talk about what your St. Petersburg business runs on

Tell us what’s going on and an advisor calls you back within one business day. We ask about your business before we say anything about ours. Nothing to sign, nothing installed.

Get started Or call (813) 538-1100 — a real person answers.